We offer two ways to get started: (1) Choose from our existing designs — this requires a free account so you can save items and submit your specifications, or (2) Custom design — describe your requirements and/or upload reference files directly, no account needed to get started.

MOQ is assessed based on your company's scale and/or mutual agreement between both parties. Contact our team to discuss what works best for your order.

Lead time varies depending on raw material sourcing for each order. Our team will confirm an estimated timeline once your order details are finalized.

Not necessarily — we offer a simpler purchase order (PO) process for reorders, and our team will guide you through every step.

Yes — custom and OEM design services are available for clients with an established agreement with us. Please contact our team to discuss your project.

Yes — we provide 3D renderings along with a physical resin print to help you evaluate the design before committing to production. There is no additional charge for this as long as the design has not yet been finalized, or until the revision process is complete.

Yes — protecting our clients' confidential information is our top priority, and we treat all custom design files with the strictest confidentiality throughout the process.

Yes — we can produce packaging according to your requirements. This may involve an additional cost on top of the initial quotation.

Registration allows us to verify genuine business inquiries and protect our catalog from spam and unauthorized access. It also lets you save your favorite designs and track your quote requests over time.

Typically within 24 hours.

Click "Forgot your password?" on the login page and enter the email address you registered with. We'll send you a secure link to set a new password.

You can verify our registration directly through Thailand's Ministry of Commerce and Revenue Department — both links are available in our website footer. We're also a member of the Thai Gem and Jewelry Traders Association, whose logo is displayed on our site as well.

Gold and gemstone prices fluctuate daily, so a fixed listed price wouldn't reflect the true cost at the time of your order. Instead, add items to your cart and submit a quote request — our team will calculate an accurate price based on current market rates before anything is confirmed.

Pricing is based on raw materials, craftsmanship, and the complexity of each design.

We currently accept international bank transfer (T/T) only, payable to Gold Jewelry Factory Co.,Ltd., Bangkok Bank. Deposit requirements vary depending on raw material costs and will be confirmed with you individually before production begins.

Quotes are issued in USD for international clients, and in THB for clients within Thailand.

Yes — our gold is certified through the Thai Gem and Jewelry Traders Association.

Natural diamonds form deep beneath the earth's surface over billions of years, while lab-grown diamonds are created in a controlled laboratory environment using the same crystallization process — both share identical chemical, physical, and optical properties, and are graded using the same standards (cut, clarity, color, and carat). Lab-grown diamonds are typically 30–50% more affordable than natural diamonds of comparable size and quality, without any difference in beauty or durability — making them a popular choice for clients seeking exceptional value.

Yes — if an issue arises from a manufacturing defect or material quality, we're happy to review and process a claim accordingly.

We ship worldwide, to any country served by international courier or freight forwarding.

Asia: within 2 business days. Other regions: within 3 business days. Actual delivery time may vary depending on customs clearance procedures in the destination country.

Yes — we provide export documentation such as a Certificate of Origin for countries covered under Free Trade Agreements (FTA).