Privacy Policy

Gold Jewelry Factory Co., Ltd.

Gold Jewelry Factory Co., Ltd. (hereinafter referred to as “the Company,” “we,” “us,” or “our”) recognizes the importance of protecting your personal data as a user, customer, or visitor of our website. This Privacy Policy has been established to inform you of the details regarding the collection, use, disclosure, and security measures of your personal data in accordance with the Personal Data Protection Act B.E. 2562 (2019) (“PDPA”) of Thailand.

1. Who We Are (Data Controller Information)

Entity Name: Gold Jewelry Factory Co., Ltd. (Head Office)
Office Address: 1000/44-45 Trok Wat Chan Nai, Rama 3 Road, Bang Khlo, Bang Kho Laem, Bangkok 10120, Thailand
Phone Number: +66 2683 5316
Email: info@goldjewelryfactory.co.th

2. Personal Data We Collect

The Company collects only the personal data necessary to provide you with our services. This includes the following categories:

Identity and Contact Information: First name, last name, shipping address, phone number, and email address.
Financial and Transaction Information: Payment details, bank account information, or proof of payment (payment slips).
Technical and Usage Information: Cookies and IP Address generated during your visit and interaction with our website.

3. Purposes of Collection and Use of Data

We process your personal data under the lawful basis of contractual performance and legitimate interests for the following purposes:

To accurately process and fulfill your product orders, including shipping and delivery.
To provide customer service, handle inquiries, notify order statuses, and offer after-sales support.
To develop, improve, and optimize the performance and user experience of our website.

4. Disclosure or Sharing of Personal Data with Third Parties

The Company will not disclose your personal data to external parties unless it is necessary to achieve the service purposes stated above. We may share your data with our trusted business partners as follows:

Logistic Providers: FedEx,DHL,UPS or other designated shipping carriers to execute product delivery.
Payment Gateways and Financial Providers: Direct Bank Transfer channels and PayPal systems to securely verify and process your payment transactions.

5. Data Retention Period

The Company will retain your personal data for as long as your user account remains active, or for the duration necessary to fulfill the purposes of shipping and customer support outlined in this policy, or as required to comply with applicable laws (such as tax and accounting regulations). Once the data is no longer necessary, we will securely delete, destroy, or anonymize it.

6. Data Security Measures

The Company implements strict technical and organizational security measures to protect your personal data from unauthorized loss, access, use, or disclosure:

We utilize standard SSL (Secure Sockets Layer) encryption technology for all data transmissions through our website.
We enforce strict Access Restriction, limiting the access to personal data only to authorized employees who strictly require it to perform their duties.

7. Data Subject Rights

Under the PDPA, you possess the following rights regarding your personal data:

Right of Access and Obtaining Copies: You have the right to request access to and obtain a copy of your personal data under our responsibility.
Right to Rectification: You have the right to request that we correct, update, complete, and clear any misleading personal data.
Right to Erasure / Right to be Forgotten: You have the right to request the deletion, destruction, or anonymization of your personal data when it is no longer necessary or when you withdraw your consent.
Right to Withdraw Consent: You have the right to withdraw your consent for us to process your personal data at any time.

If you wish to exercise any of these rights, please contact our Data Protection representative at info@goldjewelryfactory.co.th. We will process your request and notify you of the outcome within 30 days of receiving your request.

8. Changes to this Privacy Policy

The Company may update or amend this Privacy Policy from time to time to comply with changing legal practices and regulations. We will clearly post the most current version on our website.

Effective Date: 19 May 2026